- General Information
- Manufacturer
- Arcserve
- Manufacturer Website Address
- http://www.storagecraft.com
- Brand Name
- StorageCraft
- Service Name
- Premium Support
- Product Type
- Service
StorageCraft® ShadowProtect® offers you total control of your backup and disaster recovery. Get the most out of ShadowProtect by including StorageCraft Support-if your disaster recovery plan includes after-business-hour needs, make sure you're ready in advance.
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Physical
- Service Description
- 24x7x1 Hour
- Provided Support
- Emergency Telephone Support
- New Releases Update
- Web Support
- Web Knowledge Base Access
- Emergency Email Consulting
- Email Support
- Phone Support
- Service Response Time
- 1 Hour - Emergency e-mail consulting
- Service Duration
- 1 Year
- Product Supported
- Software:
- Software Title: StorageCraft ShadowProtect SPX (Windows - Virtual Server)
- Installation Type: Locally installed
- License Qty: 3 virtual machines
- Software License - Validation Period: 1 year
