- General Information
- Manufacturer
- Arcserve
- Manufacturer Website Address
- http://www.storagecraft.com
- Brand Name
- StorageCraft
- Service Name
- Premium Support
- Product Type
- Service
As an add-on to active Standard Support, Premium Support features 24/7 service and ensures a telephone response within one hour for any emergency-level support case submitted. Plus, our technicians will work with you over the phone and online. Please note: Premium Support is available in North America (in English) only and is not available on ShadowProtect IT Edition or MSP licenses.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic
- Service Description
- 24x7x1 Business Hour
- Provided Support
- Software Update
- Emergency Telephone Support
- Software Upgrade
- Software Maintenance
- Service Duration
- 1 Year
- Product Supported
- StorageCraft ShadowProtect SPX (Windows - Virtual Server):
- License Quantity: 1 Virtual Machine
