Extended Warranty (Depot Exchange) recommended for UPSs below 5 kVA or non-hardwired units - return to factory for exchange. Customer notifies Eaton about a defective unit, Eaton ships a replacement unit overnight. Upon receipt of the new UPS, customer returns the defective unit to Eaton via ground shipment. The freight for both units is paid by Eaton.
FEATURES & BENEFITS
Eaton pays for freight both ways and ships replacement unit overnight.
- Expedited parts coverage for 5 years
- Parts, electronics and UPS batteries coverage
- Next business day shipping
- Technical support
- General Information
- Manufacturer
- Eaton Corporation
- Manufacturer Website Address
- http://www.eaton.com
- Brand Name
- Eaton
- Service Name
- Warranty/Support - Extended Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Exchange
- Provided Support
- Repair
- Repair & Return
- Return-to-Factory
- Parts Replacement
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Duration
- 3 Year
- Product Supported
Eaton:
- SU 0-3000 VA External Battery Modules (EBMs)
- Single-Phase UPS
