Cisco SMARTnet - Extended Service - 1 Year - Service

  • Part: 1552415
$280.00

Availability

In Stock

Cisco SMARTnet Service for Rapid Problem Resolution

Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.

Cisco SMARTnet provides the following:

  • Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
  • Access to the extensive Cisco.com knowledgebase and tools
  • Hardware replacement options include 2-hour, 4-hour, Next-business-day (NBD) advance replacement, as well as Return for Repair (RFR)
  • Ongoing operating system software updates including both minor and major releases within the licensed feature set
  • Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
  • Proactive diagnostics and real-time alerts on select devices with Smart Call Home

  • General Information
    • Manufacturer
    • Cisco Systems, Inc
    • Manufacturer Website Address
    • http://www.cisco.com
    • Brand Name
    • Cisco
    • Service Name
    • SMARTnet - Extended Service
    • Product Type
    • Service

  • Service Information
    • Service Main Type
    • Maintenance
    • Service Sub Type
    • Physical
    • Electronic
    • Service Characteristic
    • Labor
    • Service Description
    • 8x5xNext Business Day
    • Provided Support
    • Software Maintenance
    • Phone Support
    • Web Knowledge Base Access
    • Replacement
    • Hardware Maintenance
    • Diagnosis
    • New Releases Update
    • Software Upgrade
    • Service Response Time
    • Next Business Day - Replacement
    • Service Duration
    • 1 Year
    • Product Supported
    • SG350X-48MP-K9-EU: Cisco SG350X-48MP 48-port Gigabit POE Stackable Switch